IMPLEMENTASI PENGURUSAN CLEARANCE KAPAL PENUMPANG MELALUI SISTEM INAPORNET

Authors

  • Nina Ruly Istiari Akademi Kelautan Banyuwangi
  • Suwarso Akademi Kelautan Banyuwangi
  • Irma Safitri Akademi Kelautan Banyuwangi

Keywords:

One-Stop Integrated Service, Inapornet

Abstract

PT Atosim Lampung Pelayaran Tanjung Wangi branch as a national sea transportation and ferry company. In order to improve services for ships and goods at ports, the government issued various regulations to make it more efficient and attract investment so that Indonesia's economic activity continues to increase. One of the regulations issued is the One Stop Integrated Service (PTSP) policy electronically or known as the Indonesia National Single Window (INSW). Inaportnet is one part of the implementation of the INSW program which is an electronic system in the service of managing port documents (unloading) and ship documents. Inaportnet as a portal that is operated and integrated into all patterns of service activities for ships and goods is apparently still not providing fast service, for example, there are still frequent disruptions in the planning of berths, pilotage, and loading and unloading. Therefore, the authors conducted research using qualitative methods by looking at several aspects such as technical operations, legality, and institutions. The research was conducted at Tanjung Wangi Harbor through direct observation and interviews. The results of the study stated that although many felt comfortable with the inaportnet system, there were still some things that needed improvement or improvement in order to increase the satisfaction of port service users.

References

Santoso, B. 2015. Keangenan (Agency) Prinsp Prinsip Dasar, Teori dan Problematika Hukum Keangenan. Bogor : PT Ghalia Indonesia Printing

Sugiono. 2016. Metode Penelitian Pendidikan Pendekatan Kualitatif, Kuantatif dan R&D . Bandung: PT.Alfabet.

Suwarno. 2011. Manajemen Pemasaran Jasa Perusahaan Pelayaran (Era Globalisasi). Semarang: BP UNDIP.

Suyono. R. 2007. Shipping: Pengangkutan Intermoda Ekspor Impor Melalui Laut. Jakarta :PPM

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Published

2022-11-29

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